AI front desk for trades, clinics & local service businesses
Turn missed enquiries into booked work.
Dottie answers your website chat and contact-form enquiries, asks the right questions, and books qualified leads into your calendar — even when you’re busy, closed or on another job. Sensitive or high-value enquiries go straight to you. No CRM needed — Dottie has its own AI workspace. WhatsApp, Instagram & voice are on the way.
No credit card to start · Set up in minutes · Cancel anytime
Dottie
Online now
Hi! 👋 I’m Dottie. How can I help today?
Do you have any availability this week for a boiler service?
We do — I can offer Wed 2:00pm or Thu 10:30am. Which suits you?
Thursday 10:30 please
Booked ✅ You’ll get a confirmation by email shortly.
24/7
Always answering
<1 min
Average reply time
No CRM
Works on its own
~1 week
Time to go live
Who it’s for
Built for businesses like yours
However enquiries reach you, Dottie answers, qualifies and books them. Here’s what that looks like in practice.
Trades & home services
Boiler service enquiry → qualified → booked into your calendar
Clinics & practices
Patient enquiry → urgency checked → callback booked
Salons & studios
Appointment request → slot offered → booking confirmed
Agencies
Inbound lead → scoped → discovery call booked
Property & lettings
Viewing request → pre-qualified → viewing scheduled
Hospitality
Booking enquiry → details captured → reservation confirmed
Example flows shown for illustration. Dottie follows the qualification and handoff rules you set during setup.
Your day
Enquiries don’t wait for you to be free
Every day, new business reaches you in a dozen different ways — and most of it lands while you’re busy doing the actual work.
Phone calls
While you’re on a job, driving, or with a customer.
Website forms
Submitted at 11pm, long after you’ve clocked off.
WhatsApp & DMs
Instagram, Facebook, text — all in different inboxes.
Quick questions
“Are you open?” “How much?” “Can you come Tuesday?”
The problem
Handling it all yourself is harder than it looks
You’re great at the work. The front door is where it breaks down.
Missed calls
They go to voicemail — and voicemail goes unheard until tonight.
Slow replies
By the time you respond, they’ve already messaged three competitors.
After-hours silence
Evening and weekend enquiries just sit there until Monday.
Admin overload
Qualifying and chasing eats the hours you should spend earning.
The real cost
Here’s what that quietly costs you
It’s not one big leak — it’s a hundred small ones, every single month.
Lost jobs
The average customer contacts three businesses and books the first to reply. Every slow response is someone else’s job.
A capped business
You can’t take on more work without hiring someone just to manage the front door.
Your evenings
The admin follows you home — every night, every weekend, indefinitely.
Quick estimate
What is it costing you?
You could be losing around
£3,000 / month
≈ £36,000 a year
Rough estimate assuming half of missed enquiries would have booked. Your numbers, your call.
Most owners never see the bill — because the customers who gave up never tell you they were there.
The payoff
Now imagine the front door just handles itself
What would it be worth if not a single enquiry slipped through again?
Every website chat and contact-form enquiry answered in seconds
Each one qualified, with the appointment booked into your calendar
High-value or sensitive enquiries handed straight to you
No CRM, no new process — you just do the work that gets booked
Recent leads
12 booked todaySarah M.
Boiler service · Thu 10:30
James T.
Quote request · kitchen
Priya K.
Callback requested
How it works
Live in three steps
From copy-paste to booked appointments — without changing how you work.
Add one snippet
Drop a single line of code on your site — or share your Dottie link. No developer needed.
Dottie answers & qualifies
Every visitor gets an instant, on-brand reply. Dottie asks the right questions and captures the lead.
It books the meeting
Dottie checks your real availability, confirms the slot, and hands high-value enquiries to you.
What is a Sales Development Representative?
More than a receptionist
If you’ve ever had an office manager or receptionist field your enquiries, you know they take a message. A Sales Development Representative (SDR) goes further — they qualify the enquiry and secure the meeting, so the business is actually won, not just noted down.
A receptionist or office manager
Takes the message
- Takes a message — you call back later, if you remember
- Office hours only; evenings and weekends go unanswered
- Passes the enquiry on — nobody checks if it’s worth your time
- By the time you follow up, they’ve booked a competitor
Dottie, your AI Sales Development Representative
Secures the revenue
- Answers website chats & form enquiries in seconds, 24/7
- Qualifies the enquiry, so you only spend time on real work
- Books the meeting into your calendar while they’re still keen
- Revenue is in your pipeline before they think to call anyone else
Speed and efficiency are the point: every enquiry qualified and booked the moment it arrives — so business that used to slip away is secured in your pipeline instead.
Features
A Sales Development Representative that never clocks off
Everything you need to turn enquiries into booked work.
Answers instantly
Website chat & contact forms, 24/7 — no enquiry is left waiting, day or night. Dottie replies in seconds while the lead is still hot.
Books the meeting
Checks real availability and confirms the slot on the spot.
Qualifies every lead
Asks the right questions and captures the detail you need.
Knows when to stop
Hands sensitive or high-value enquiries straight to a human.
On-brand replies
Speaks in your tone, with your services, hours and policies.
Its own AI workspace
Every qualified lead, booked appointment and follow-up Dottie flags lands in one place built for the way the AI thinks — not a CRM you'd build a sales team around. Syncs with HubSpot or Pipedrive when you want it to.
“Every enquiry answered in seconds, qualified, and booked — without hiring anyone or changing how you work.”
Pricing
Priced on enquiries, not seats
You only pay for the work Dottie does. Early-access pricing while we onboard our first businesses.
Starter
£49 / month
Up to 150 enquiries / month
- Website chat & contact-form capture
- Qualifies and books into your calendar
- Human handoff rules you control
- Email support
Growth
Most popular£119 / month
Up to 400 enquiries / month
- Everything in Starter
- Custom qualification questions
- Priority support
Pro
£179 / month
Up to 800 enquiries / month
- Everything in Growth
- Hands-on onboarding
- Priority support
High volume or unlimited
Busy operation or multi-site? We’ll size a plan around your real volume.
Voice Add-on
Have Dottie answer and qualify phone calls too. Priced to your call volume — talk to us.
Go over your plan? Dottie keeps answering — extra enquiries are billed at a simple per-enquiry rate, never cut off. No card to start · cancel anytime. Prices shown are early-access and may change before general launch.
Never miss an enquiry again.
Put Dottie to work today and let every enquiry turn into a booked appointment — automatically.
FAQ
Questions, answered
Everything you might want to know before you start.
What’s the difference between Dottie and a receptionist or office manager?+
A receptionist or office manager takes a message and passes it on — you still have to call back, work out whether it’s worth your time, and chase the booking, often after they’ve already contacted a competitor. Dottie is an AI Sales Development Representative (SDR): it answers in seconds, qualifies the enquiry, and books the meeting straight into your calendar — so the revenue is secured in your pipeline, 24/7, without the salary, sick days or training.
Do I need a CRM or any technical setup?+
No. Dottie comes with its own AI workspace — leads, pipeline, follow-ups and the full conversation history all live in one place, built around the way the AI thinks. Add one snippet to your site or share your Dottie link to get going. Syncs neatly with HubSpot or Pipedrive if you already use one.
How long until it’s live?+
Most businesses are live in under a week. Onboarding walks you through your services, hours and booking rules in minutes.
What happens with sensitive or high-value enquiries?+
Dottie knows its limits. It escalates anything sensitive or high-value to a human and flags it in your inbox.
Can Dottie book into my calendar?+
Yes. Connect Google or Outlook in one click — Dottie checks your real availability, confirms the slot, and writes the appointment straight into your calendar.
Does it sound like a robot?+
Dottie replies on-brand, in your tone, using your services and policies — so it reads like your best team member.